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Spend $75 to get 500 points

Hello , 

I purchased more than $75 of products in store today and made sure the promotion was for in store as well. Yet I haven’t seen those 500 points in my account or any conformation I got them. I did apply the promotion btw.

8 Replies

Re: Spend $75 to get 500 points

I spent over $75 on February 23 and I still don't have the 500 points reflected in my account. Please help out! 

 

Thanks!

Re: Spend $75 to get 500 points

@Tare608 Sorry to hear that! I'll take a look then send you a PM.

Re: Spend $75 to get 500 points

Same thing happened to me yesterday! Looking for my receipt now just in case. I usually see the points added on within a few minutes/hour.

Re: Spend $75 to get 500 points

Hi @BullMozer,

 

I'm happy to check on this and I'll send you a message.

 

Best,

Laurie 

Re: Spend $75 to get 500 points

@helpagirloutlol It can take up to 24 hours for the base points and bonus points to be credited to your Beauty Bank. If it's not credited after the 24 hours, please send me or any of the other BIC mods a private message so we can further assist. Thanks! 

Re: Spend $75 to get 500 points

Hello, 

I have yet to receive the points. Can you help me out 

Re: Spend $75 to get 500 points

@helpagirloutlol I will send you a PM.

Re: Spend $75 to get 500 points

I went in store today and spent $76 and only got 76 points when I was supposed to get 500 points. 

Re: Spend $75 to get 500 points

Hi @Swiftie1232,

 

It can take 24 hours for the bonus points to reflect after your purchase. If you still don't see the bonus points after that time frame, please let us know and we will be happy to assist you.

 

Best regards,

Laurie  

Re: Spend $75 to get 500 points

Hi my bonus points haven't gone through yet.

Re: Spend $75 to get 500 points

Thank you so much

 

Re: Spend $75 to get 500 points

I have not received my bonus points yet and it has been over 24 hours.  

Re: Spend $75 to get 500 points

@Swiftie1232 I'll send you a PM! 

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