Someone used my points

[Anonymous]

Hi,

I just logged in and saw that someone stole my points and used them on a purchase in December. I have never even used the product that was purchased and what the points were used for I definitely would not have chosen. Is there a way to fix this and maybe figure out if a credit card was used who stole them?

[kevinbt]

Hi @Anonymous, I'm sorry to hear that! I am sending you a private message to further assist. 

Regards, 

Kevin

[hanzdannelly]

Hi I have the same problem and would appreciate any help you can provide. 

Best, 

Hannah 

[Anonymous]

December 17, 2018