Someone else is using my Sephora account!!!

[NINACAMERAN]

So I been getting email receipts of purchases I never made in locations I never been to! What do I do? How does someone else have access to my account 🤔

[Chabbycat]

Same issue, it's irritating 

[keelybt]

@Chabbycat I'm sorry to hear that.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[Angiel1122]

I'm having the same issue!!! I can't believe it! Why someone can using my account soooo easily. 

[DaneeBT]

HI @Angiel1122

I'm sorry to hear about this! I will send you a PM.

Regards,

Danee

[kevinbt]

Hi @NINACAMERAN, I'm sorry to hear that! I am sending you a private message to further assist. 

Regards, 

Kevin