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Post in Customer Support
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Site STILL doesn't work

It's been months since I've attempted to use this site. It only works on mobile which is highly annoying. Anytime I try to access Community from my laptop the site goes haywire regardless of IE or Chrome. Seriously, how can such a large corporation have so many continuous technical issues? Since I can't post a quick video I tagged Sephora on IG.

Re: Site STILL doesn't work

Hi @TheOGKalex,

 

This sounds frustrating, and I truly apologize for the inconvenience caused. Please try clearing your cookies and cache as this can typically help to resolve site issues. Also, I recommend accessing the Community through a private/incognito web browser. If you continue to experience these issues after following the above recommendations, please send me a private message and I'll be happy to help further. Thank you for your patience!

 

Best regards,

Laurie

Re: Site STILL doesn't work

Going Incognito works!  

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