Shop@s.sephora.com Email Address

[ucf0503]

Hello,

I have been getting emails from shop@s.sephora.com for orders placed that are clearly someone else's.

How do I remove my email address from this user's account?
Is the shop@s.sephora.com email address a valid email address?

Thank you!

[sephshopperch]

I have the same issue.  Please advise.

[LaurieBT]

Hi @sephshopperch,

I'll send you a message for more information shortly.

Warm regards,

Laurie

[LaurieBT]

Hi @ucf0503,

I am so sorry to hear this! shop@s.sephora.com is a valid email address and I will send you a private message shortly to assist. 

Best regards,

Laurie