Shipping

[rlovesfood]

I placed an order and it still hasn’t shipped out yet but the order I placed the day after already shipped. Is there something up with the order? 

[keelybt]

@rlovesfood There are different factors that determine how quickly an order will be shipped.  It looks like your private messages are currently turned off. If you'd like me to take a look, please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[mira13almaarawi]

No, maybe the products in your first order are not present in a specific warehouse so they are waiting another one for the shipping so don’t worry it can also rely on the quantity of the products ordered