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Post in Customer Support

Shipping

I placed an order on August 23, 2020 with an estimate delivery day of August 28, 2020. I received an update on the morning of August 28 saying that my package was out for delivery. it wasn't until the next day I found out it was delayed after I checked online. I received a messaged today, August 31,2020 while I was sitting in my living saying that it was delivered. I immediately look outside my front door and there was no package. I went to my mailbox and still no package. What shipping company is being used because this is very annoying and unprofessional?!

Re: Shipping

Hi @Kay912,

 

I'm sorry to hear you haven't received your package! In reviewing your account, it looks like you've already been assisted. If you have additional questions or concerns, please send me a PM.

 

Always,

Danee

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