Shipping processing ?

[kaylagoodfellow]

I placed an order November 7 and it still hasn’t shipped. It’s now been almost a week with no update? How do I get ahold of someone to get this resolved. 

[DaneeBT]

Hi @kaylagoodfellow We see that your order is currently being processed at our Distribution Center and should ship soon! Please note, we are experiencing high volume due to our recent promotion. However, your package should still arrive on or around the estimated delivery date that was listed at checkout. We appreciate your patience and understanding!