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Post in Customer Support
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Shipping options

Kind of curious. I’ve been debating buying some stuff so I’ve had it in my cart for several days. Yesterday and all the previous days before, I had the option of selecting one day shipping, two day shipping or the free standard shipping. Right now, 11:25 PM Arizona time when I go to check out my only option is standard free shipping. Why can’t I get expedited shipping all the time?

3 Replies

Re: Shipping options

HI @hotstrawberry I'm sorry to hear that! If you added a hazmat item to your basket, the order is required to ship ground and cannot be expedited. If you do not have any hazmat items in your basket, please contact us via phone at 1-877-737-4672 or via our live chat so we can further assist.

Re: Shipping options

The items are not indicating that they are hazmat. I had a foundation and a blush in my cart so I removed the foundation, left just the powder blush and I’m still only getting the option of free standard delivery, so what is going on with that?

Re: Shipping options

@hotstrawberry I will send you a PM for more information. 

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