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Post in Customer Support
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Shipping in Canada

Why does sephora use t force for shipping? They never upload tracking information and it always takes way longer than they estimate for it to ship. The tracking information also doesn’t usually appear until after the package has even been delivered. 

Re: Shipping in Canada

Girl I knowwww!!!!!

I HATE that they started using this garbage company…also Canada post has a lockbox to deliver to in my apartment building…as tforce just leaves it thrown at my door.

They are also really sneaky and will pretend they have tried a delivery attempt but no one came or called or knocked on my door. It’s almost 7pm and I am STILL waiting for my order…Canada post would have delivered it by 2pm latest. This is such a garbage company to use for deliveries.

Re: Shipping in Canada

Hi @carlagomes,

 

I'm sorry to hear this! I'll send you a message shortly. 

 

Best,

Laurie 

Re: Shipping in Canada

Hi @lilyklassen

 

I'm sorry to hear that! I will send you a PM.


Regards,

Danee

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