Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Shipping delays

Why is shipping taking soooooo long???? The sale has been over for a while now.  Can’t be that?  Super frustrating 

Tags:

Re: Shipping delays

@babeegray I'm sorry for the wait! Our teams are working hard to ship all the orders as quickly as possible and we appreciate your patience. 

Re: Shipping delays

Your website states beauty insiders receive delivery in 1-3 buss days so that is not correct.  I wouldn’t Have ordered if this was the case 

Re: Shipping delays

@babeegray Yes, Standard Shipping is approximately 1-3 business days. However, due to our recent Sephora Savings Event promotion, we are experiencing high volume and there are some delays. Your order should arrive on or around the estimated delivery date that was listed at checkout. I'm sorry for the delay and once again, we truly appreciate your patience!

3 Replies
Conversation Stats
  • 3 replies
  • 394 views
  • 0 Hearts Given
  • 3 Contributors