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Post in Customer Support
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Shipping delay?

Better off going to ulta . My order still in processing 2 days after ordering and tried to cancel because it says it will be 2 weeks to get to me and they say I can't cancel. What a waste of time literally. If this is the new shipping situation they can kiss my business good bye.. 

1 Reply

Re: Shipping delay?

Hi @CourtneyQ,

 

I apologize for the wait and thank you for sharing feedback with us! Due to a high volume of orders during our current Savings Event, shipping times may take longer than usual. Please know that our shipping teams are working diligently to have all orders packed and shipped as quickly as possible during this time, and we appreciate your patience. I'll send you a message shortly so I can look into this further.

 

Best,

Laurie

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