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Post in Customer Support
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Shipping alternatives during Canada Post strike

Hey everyone!

 

So I ordered something on Nov 9th and it's shipped but still haven't arrived. Estimated arrival date just got pushed again to 27th :/. One of the lipsticks I ordered cause I liked the swatches, I got a chance to try on in person and absolutely hated it on me! I was wondering, if I get it beyond the 30 day mark, will I still be able to return it? Also I ordered eyeshadows and I've read about defects from people throwing packages. Will I still be able to beyond 30 days? 

Re: Shipping alternatives during Canada Post strike

Hi @sparklydaydream,

 

This post has been moved to the Customer Service group. I'm sorry about this! I'll take a look at your order, and I'll send you a private message to help shortly.

 

Best regards,

Laurie

Re: Shipping alternatives during Canada Post strike

Thanks Laurie!

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