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Post in Customer Support
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Shipping Delays

I just wanted to know when orders placed 4/17/2020 would ship out? I haven’t received my order yet and just wondered if it would ever ship?

Re: Shipping Delays

Hi @glittergal712! I'm showing that your order is still processing at our warehouse. To ensure the safety of our distribution center employees, we have implemented certain safeguards that are contributing to current order delays. Rest assured that our teams are working as quickly and safely as possible to get your order to you. Thank you for your patience and understanding.

 

Regards, 

Kevin

I also have an order from April 17 and 19 and neither one...

I also have an order from April 17 and 19 and neither one has shipped. I see other people have placed orders after mine and there's have already been sent. Why is that?

Re: I also have an order from April 17 and 19 and neither one...

Hi @SuzyQ82,

 

I'll take a look at your order then send you a PM!

 

Always,

Danee

Shipping Delays

I'm wondering the same thing? My order has said "being packed" for the last 3 days, my money's been taken but no sign of anything actually being shipped.
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