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Post in Customer Support
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Shipping Delay: Almost One Month

Just ordered something November 15 but its estimated to arrive by December 9th. Thats nearly a months wait. I don’t know if its just me but that seems like an absurd amount of time to wait for a sephora order. I would pick it up in store but its out of stock in my area.

Re: Shipping Delay: Almost One Month

Ordered last night nov 30 and it says January 17 for delivery 😬

Re: Shipping Delay: Almost One Month

@jv8660 The estimated delivery date that was listed on the last page of checkout before placing your order is just an estimate. It is possible your package may arrive sooner. 

 

It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. If you have additional questions or concerns, please send me a private message with your order number and inquiry or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Shipping Delay: Almost One Month

While an estimated delivery date is provided, please be mindful that most of those changed after the order was placed. Same thing happened to me. Most people are receiving emails days later stating: “An update on your Sephora order (it’s still coming!)” with an apology. I received that email too.

Re: Shipping Delay: Almost One Month

I placed an order on November 10th and still says “in progress”. Estimated delivery date was 11/19 but it hasn’t even shipped yet. 

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