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Post in Customer Support
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Sephoria Cancelled Session

Why have we not heard anything about the Sephoria swag bags? It’s been over a month. I had both of my day 1 sessions cancelled after spending thousands of dollars to travel t NYC for the event.

 

Will we ever hear more about it? 

Re: Sephoria Cancelled Session

Me too! I am still amazed that there was no global apology and no effort to make good on such a poor experience. What is happening Sephora?

Re: Sephoria Cancelled Session

bumping

Re: Sephoria Cancelled Session

i still haven’t heard back either, i’ve emailed over 10 times to no response. 

Re: Sephoria Cancelled Session

Hi @Mariaax9 I'm sorry to hear that! I'll send you a PM.

Re: Sephoria Cancelled Session

Hello,

 

I have not heard anything at all! I’ve emailed them 4 times! I was apart of session 1 silver key.

 

is there a number I can call? 

thank you. 

Re: Sephoria Cancelled Session

Hi @idgafgyaithrn I'm so sorry about this! I'll send you a PM.

Re: Sephoria Cancelled Session

@neishawill I'm sorry to hear that! I will send you a PM. 

Re: Sephoria Cancelled Session

The PM’s receive are total garbage. With all the money we spend you would think that they would be a little more on top of it. Also

if this was going to be such a cluster why even promise them. 

no accountability what so ever

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