Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Sephora credit card payment error

I keep getting a "payment error" when I try to check out online using my sephora credit card. It says my payment could not be processed and asks me to verify that my card number, expiration date, security code, and billing address are correct. Which I have checked and yes they are. I tried removing the card and re-entering everything in, and it still doesn't work. I have never gotten this error message before, so I don't understand what the problem is. I am hoping a sephora employee can try to process my order for me. My closest sephora is 40+ min away so not being able to shop online is super inconvenient.  

Re: Sephora credit card payment error

I AM HAVING THE SAME ISSUE. WHAT AM I SUPPOSED TO D0?

Re: Sephora credit card payment error

Hi @16YASSI

 

I will send you a PM!

 

regards,

Danee

22 Replies
Conversation Stats
  • 22 replies
  • 4817 views
  • 1 Hearts Given
  • 15 Contributors