Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Sephora.com issues on Chrome

Hello, for several years now I've had an issue loading product list pages in Chrome where the products will disappear as I scroll. I've experienced this across multiple devices and it happens regardless of whether I am logged in or not. I screen-recorded a video of what this looks like: Product Page Screen Recording.

I do not experience this issue when using Sephora.com in separate browsers, which is a shame since I exclusively use Chrome. This bug is actively dissuading me from purchasing from Sephora's website. 

Re: Sephora.com issues on Chrome

@Vivsters96 I'm sorry to hear that you are having trouble using our site on the Chrome browser. Have you tried clearing your cookies/cache?

Conversation Stats
  • 1 reply
  • 191 views
  • 0 Hearts Given
  • 2 Contributors