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Post in Customer Support

Sephora cancelling my order on IN STOCK item!!!

I placed THREE separate orders for the Dyson Airwrap and all three orders were cancelled by Sephora due to a "system error or inventory issue" . This item is STILL listed as available and in stock on the website and app!! Sephora why do I have the option to order this if it's not really available?? Please update to reflect appropriately. 

 

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Dyson Airwrap™ styler Complete Long Holiday Edition 

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Re: Sephora cancelling my order on IN STOCK item!!!

Hi @veronicanguyen,

 

I'm sorry to hear this and I'll send you a message shortly. Please note, the screenshots containing your order numbers were removed for security purposes, and we ask that order numbers not be posted publicly. Thank you.

 

Best,

Laurie

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