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Post in Customer Support
Anonymous Insider
‎08-14-2018 02:55 PM
‎08-14-2018 02:55 PM

Sephora cancelled order, no refund notice

My order status says it's canceled due to "Unsuccessful Authorization". I never got an e-mail or any type of notification about a refund (my card was charged). I've always used the same address and card, and never had a problem. Can someone explain what's going on? 
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1 Reply
MaliBT
ALUM II Rouge
‎08-14-2018 07:22 PM
‎08-14-2018 07:22 PM

Re: Sephora cancelled order, no refund notice

Hi @Anonymous,

 

I'll send you a private message to assist you. Thanks!

 

-Mali 

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  • ‎08-14-2018 02:55 PM
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