Sephora Play box damaged item

[ChrissieeeH]

I received my Sephora box for February, and when I opened the Sephora rouge mat lipstick, the whole thing fell out onto the floor. I was wondering if I could get a replacement somehow. 

[GMMA]

Same thing happened to my Rouge Matte sample.  🙁

[melissabt]

@ChrissieeeH,

I am sorry to hear that the deluxe sample of lipstick in your PLAY box arrived in that type of condition. I am sending you a message now.

[briannedee]

The same thing happened to me too 😕

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melissabt wrote:

@ChrissieeeH,

I am sorry to hear that the deluxe sample of lipstick in your PLAY box arrived in that type of condition. I am sending you a message now.

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