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Post in Customer Support
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agneslais
NEWCOMER I Rouge
‎12-13-2017 05:25 PM
‎12-13-2017 05:25 PM

Sephora Package LOST

I placed my order with 2-day shipping on Sephora website on Nov 30, 2017. The tracking number stated the package was delivered on Dec 12, 2017 9:26pm. I checked my front camera, and it didn't catch anything ( I was home all day as well). So, I believe my package is lost/delivered to the wrong address. I am really upset because I am looking forward to try out the items I ordered...

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ZannaBT
ALUM II Insider
‎12-14-2017 10:12 AM
‎12-14-2017 10:12 AM

Re: Sephora Package LOST

Hi @agneslais, I'm very sorry to hear your package has not yet been delivered! Please send me a PM with your order number so I can look into this for you. Thanks! 

 

Stay Fabulous,
Zanna
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  • 1 reply
  • ‎12-13-2017 05:25 PM
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