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Post in Customer Support

Sephora Opinions Website Not Working

Hello I got an email from Sephora opinions saying that if I complete a survey I will get 200 points but when I clicked the link it takes me to a blank page and on the left top corner it says 400 and that's it. I tried talking to customer service but she just said to reply to the email so I tried doing that and then it said don't reply to this email so I don't know what to do. Any help would be appreciated so much!

Re: Sephora Opinions Website Not Working

@Rose1543, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Sephora Opinions Website Not Working

thank you for answering me! I honestly have no clue how to send you a private message but I turned it on so you would be able to contact me. 

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