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Post in Customer Support
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Sephora Opinions Page Not Advancing

Hi - I received an invitation from opinions@beauty.sephora.com to complete a survey. When I clicked "proceed" after the first question, the button says "please wait..." but never advances. I've cleared the cookies and cache in my browser and even tried an incognito browser, still the same result. Is my link bad? How do I get a working link? The email address the invite was sent from is a "no-reply", and customer service just told me to restart my computer, so that's why I'm trying here. 

Re: Sephora Opinions Page Not Advancing

@LIMarsh, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with a screenshot of this issue, I'll look into this.

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Sephora Opinions Page Not Advancing

I sent you a private message. Thank you!

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