Sephora Credit card reward

[jriv2006]

Hello,

I used my credit card rewards on a store pick up order but ended up canceling it. I still haven’t seen the rewards return back to my account. How long does it usually take? 

[kathbar]

Hi, did you end up getting your rewards back? Similar situation....

[LaurieBT]

@kathbar, we're happy to look into this for you. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more order number, I'll look into this.

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[keelybt]

@jriv2006 After order cancellation, the reward will be reissued and should be shown within the next month's statement.