Sephora Credit Card

[baejo]

I'm trying to checkout using my Sephora card, but I keep getting the following error message: 



Error
Unable to place your order. Please verify that your card information and billing address are correct.

If applicable, we have reversed any pending charges to your account.

help please!

[GabbyPerez0793]

This is because you either paid your credit card late or you probably did pay it already, but it was late, you have to wait until your next billing cycle to use the Sephora credit card. It happened to me once , and spoke to someone about it. 

[sydneynelly]

Were you able to call and get this issue resolved? Dealing with the same thing today.

[DaneeBT]

@baejo Oh no! Please reach out to Comenity Capital Bank directly for further assistance and more information:

1-866-841-5037 (Sephora Visa)

1-866-864-7787 (Sephora Visa Signature)

1-866-702-9946 (Sephora Credit Card)