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Post in Customer Support

Sephora Credit Card

My sephora credit card expired in MAY and since then I have contacted customer support 4 separate times. They told me twice the card had been sent, once that they couldn't access my account suddenly and this last time they hung up the phone on me as soon as I asked the question. I still haven't received a new card, and it is the latter half of JULY.

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Re: Sephora Credit Card

 @Ciera9 I'm so sorry to hear about this! We recommend contacting Comenity Capital Bank and requesting to speak with a supervisor for further assistance:

 

1-866-841-5037 (Sephora Visa)
1-866-864-7787 (Sephora Visa Signature)
1-866-702-9946 (Sephora Credit Card)

 

Regretfully, Sephora does not have access to Comenity's system to look into this for you. 

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