Sephora Credit Card Issues

[BelseyKenson]

I’ve been trying to place an order most of today and it keeps popping up with the same error message that the payment method isn’t able to be used. The cvc number keeps getting erased after I input it for my Sephora credit card after trying to check out and all of my information Is correct. I keep seeing this issue for others as well. Can this problem please be fixed? I would like to place my order because many of my items are not available in store. Please someone assist asap!

[DaneeBT]

Hi @BelseyKenson

I'm so sorry for the issues you are experiencing with your Sephora credit card! Our credit card partner, Comenity, has experienced recent outages and they're working to resolve all issues. I recommend contacting Comenity directly so that they can look into this for you. I'm sorry for any inconvenience caused!

Regards,

Danee