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Post in Customer Support
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Sephora Credit Card Account Number

I cant find the account number anywhere online. I need the number to sign up to make online payments. I tried calling the Comenity Bank and I was able to make a payment but not find out my account number. Pls help

Re: Sephora Credit Card Account Number

I’m having the same issue and I can’t access my account and pay my bill online:( please message

Re: Sephora Credit Card Account Number

I’m having the same problem and need help. I also still haven’t received my card in the mail. It’s been 15 days.

Re: Sephora Credit Card Account Number

HI @KatelynnCrosby

 

I'm sorry to hear that! It may take up to 10 business days for the card to arrive in the mail. This does not include any weekends or holidays. If it has already been 10 business days, I recommend reaching out to Comenity Capital Bank directly for assistance. Please call:

 

 1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

 

Thanks!


Regards,

Danee

Re: Sephora Credit Card Account Number

Hi @ariyedra,

 

My apologies! I'll send you a message.

 

Best regards,
Laurie

Re: Sephora Credit Card Account Number

I need my account number as welll.  Asap 

Re: Sephora Credit Card Account Number

Hi @Sharon001,

 

Sorry, Sephora does not have any access to account numbers. I recommend reaching out to Comenity Bank directly at: 

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)
You can also reach out to them on Twitter at the 'AskComenity' handle. 

Thank you!

 

Warm regards,

Laurie

Re: Sephora Credit Card Account Number

Hi Laurie, can you send me please my account number? CCB was not helpful at all, and I need to know my account number to make online payments. Otherwise my credit score will go down. 

Re: Sephora Credit Card Account Number

I’m having the same issue and I can’t access my account and pay my bill online:( please message

Re: Sephora Credit Card Account Number

I tried to call but they (machine) said they couldnt provide account number over the phone..

Re: Sephora Credit Card Account Number

HI @jennwee

 

I'm sorry to hear that! I recommend reaching out to Comenity Capital Bank directly for assistance. Please call:

 

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

 

Thanks!


Regards,

Danee

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