Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Customer Support
|

Sephora Card - Unsuccessful Authorization Transactions

I have not been able to successfully place one order with my new Sephora Credit Card. I have tried to use it multiple times before my 15% off first Sephora Card purchase expires in 4 days. I receive a confirmation after every transaction and check the status later to find "Unsuccessful Authorization." My billing address is the same as my shipping address which is the same address the card is under. No purchases have been made at all with my card. Why does this keep happening and how can this be resolved?

Re: Sephora Card - Unsuccessful Authorization Transactions

Hi @sharkclassic

 

I am very sorry about that and I will send you a private message so I can look into this for you. Thanks! 

 

Best Wishes,

 

Janean

1 Reply
Conversation Stats
  • 1 reply
  • 265 views
  • 0 Hearts Given
  • 2 Contributors
testing