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Post in Customer Support
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Sephora Cancelled Order, Refund ???

Hi ! I got a notification that my order was cancelled by Sephora due to it not being in stock in stores, and it was over $100.. how long does it usually take for my refund ? 🙂

Re: Sephora Cancelled Order, Refund ???

Hey did you end up getting the refund?

Re: Sephora Cancelled Order, Refund ???

Did you ever get your money ?

Re: Sephora Cancelled Order, Refund ???

Hi @bunnibarbie I'm so sorry about that! The temporary pending authorization you may be seeing on your bank statement is not a charge; the authorization will drop on its own within 1-7 business days. 

Re: Sephora Cancelled Order, Refund ???

Good morning ! It charged me, but once it drops my money will be back in my bank correct ? 

Re: Sephora Cancelled Order, Refund ???

@bunnibarbie What you're seeing is not a charge. It is a temporary pending authorization and it will automatically drop within 1-7 business days.

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