Sephora Birthday gift kohls online ordering

[grainey]

I have promo code for free Sephora birthday gift showing online in kohls but unable to redeem. Get an error message.  Please advise

 

[LaurieBT]

Hi @grainey,

Since you are placing your order through the Kohl's site, please contact Kohl's customer service directly for assistance: https://cs.kohls.com/app/answers/detail/a_id/623

Best regards,

Laurie

[grainey]

Kohls told me to contact you

[LaurieBT]

Hi @grainey,

My apologies, Sephora cannot assist with order placement on the Kohl's website. Only Kohl's can assist with order placement on their website. 

To redeem the birthday gift online at Sephora.com, a $25 merchandise purchase is needed and you can add the gift to your basket from the checkout page, or from your BI Summary page > https://www.sephora.com/beauty/profile-beautyinsider

If you need assistance placing an order on the Sephora site, please call 1-877-SEPHORA (1-877-737-4672) or chat online > https://www.sephora.com/beauty/contact-us and a Beauty Advisor will be happy to help. Thank you! 

Warm regards,

Laurie