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Post in Customer Support
samplesmissing
WINDOW SHOPPER I Rouge
‎01-20-2019 08:01 AM
‎01-20-2019 08:01 AM

Selected samples

What’s the point of choosing what free samples you want with your order if they always give you something random instead???
Reply
1 Reply
LaurieBT
MOD Rouge
‎01-20-2019 08:18 PM
‎01-20-2019 08:18 PM

Re: Selected samples

Hi @samplesmissing,

 

I'm sorry for any disappointment, and thank you for reaching out with this feedback! Please know that samples may be substituted depending on availability at the time of fulfillment, and we sincerely apologize for any inconvenience this may cause. I'll share your feedback with our teams for review and improvements. Thank you!

 

Warm regards,

Laurie

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  • 1 reply
  • ‎01-20-2019 08:01 AM
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