Scratched Off Gift Card Number

[ATrem]

Hi there,

I accidentally scratched off a few of the last digits of the gift card number. Is there a way to retrieve these numbers??

Thank you!

[annab311e]

I also accidentally scratched off the first couple numbers of the card #, any solutions?

[keelybt]

@annab311e You should still be able to use the card in any of our freestanding stores. 

[DaneeBT]

Hi @ATrem,

I'll send you a PM.

Always,

Danee

[Anonymous]

Please I have the same problem, I mistakenly scratched off the last few digits off the card number

[DaneeBT]

Hi @Anonymous,

I'm going to send you a PM to assist.

Always,
Danee

[stinaokay]

Hi,

I have the same problem and don’t know how to fix it, what’s a PM?

[DaneeBT]

@stinaokay Regretfully, gift cards cannot be replaced if lost, stolen, or damaged. And in order to redeem it online, the pin number is needed. You may still be able to redeem the gift card in store! Please contact your local Sephora store directly for more information. 

[Anonymous]

Is there a way to retrieve these numbers? if so, how please?