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Post in Customer Support

Scent certificate

Hi! I am trying to redeem my scent certificate online and I am not sure where to put the certificate code? Any guidance? 


Re: Scent certificate

I’m having trouble as well redeeming my scent certificate. Can someone help?


Re: Scent certificate

@sarnew10 I will send you a PM to help.

Re: Scent certificate

Hi @stephbaccon,


you should enter it in the promo code section when checking out in your shopping cart. 


Best Wishes,



Re: Scent certificate

Hey! It’s still not working for me. I’m using the barcode under “certificate barcode for Sephora use” and says it doesn’t exist?

Re: Scent certificate

I will send you a private message.

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