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Post in Customer Support
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Scent Certificate Issues

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Hi,

 

Im trying to redeem my fragrance with this scent certificate. first, I was having trouble with the code then I finally got it work. I go to check out and it’s $0 and says no payment details needed and I click submit order and it says “error splitting payments” or “CVV required” but it won’t let me edit payment because it says “no payment required.” Seems like it’s a bug. Can someone help me submit my order online? It should have gone through 

Re: Scent Certificate Issues

Hi @nadeeno 

 

I'm so sorry about that! Please contact us via phone at 1-877-737-4672 or via our live chat and one of our representatives will be happy to assist you.

 

Regards

Danee

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