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Post in Customer Support
Anonymous Insider

Samples

What do i do Sephora sent me the absolute wrong samples then what I picked?

Re: Samples

Hi @Anonymous,

 

I apologize for any confusion! We do substitute samples when the samples you've originally selected go out of stock. Please feel free to private message me if you need assistance with anything. 🙂

 

Best Regards,

 

❤️ Raquel 

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