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Post in Customer Support

Samples

I️ just received my package in the mail got everything in the mail except 2 samples, only received one what should I️ do??

Re: Samples

Hi there @IsabelleC2 + @RoseofRaby. So sorry about the samples from your recent order. If you still need a assistance, send me a message with your order number.

 

xo, jamila

RE: Samples

I️ called Sephora and they said it was due to out of stock samples and the girl gave me 250 free points so call!!!!

Re: Samples

I didn't get any today when my package arrived 😞 The past two times, they were the wrong samples. I may add that my package came 1 week later, despite 2 day flash shipping. I think Sephora has a lot of work to do in regards to customer satisfaction.

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