Samples missing from order...

[metalorganic]

I received my Sephora order today but none of the 3 free samples I selected were in my package despite the fact they were listed on my order confirmation when my order shipped. I would have been fine with substitutions if the ones I chose were out of stock, but I'm confused as to why nothing was included.

[RaquelBT]

Hi @metalorganic,

I'm sorry to hear you're missing samples. We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist! 🙂

Best Regards,

❤️ Raquel