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Post in Customer Support
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Sample

Hey I’m not really sure if this matters because it’s samples but I really look forward to getting samples because I spend a lot of money and like the free fragrances. For my most recent order I choose they candied lychee parfume and received two Carolina Herrera colognes. I’m a teenage girl and no one in my family uses cologne so I’m wondering if you ship the right sample or something else?

Re: Sample

@nooeellllee I'm sorry to hear this! We do have to make substitutions if the samples you select are unavailable in the distribution center that is processing your order. I apologize for the disappointment and will share this feedback with the appropriate department. 
 

Re: Sample

That’s okay I just hope next time I order I don’t get cologne samples again

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