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Post in Customer Support
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lu2023
NEWCOMER I Insider
‎10-12-2023 02:27 PM
‎10-12-2023 02:27 PM

Sample

I made an online purchase and one of the biggest reasons I chose Sephora was the samples that appeared. To my surprise, after picking up my package, none of the promised samples were in the package. This is a lack of respect for the consumer.

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LaurieBT
MOD Rouge
‎10-12-2023 02:44 PM
‎10-12-2023 02:44 PM

Re: Sample

Hi @lu2023,

 

My apologies! I'll send you a message shortly.

 

Warm regards,

Laurie 

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  • 1 reply
  • ‎10-12-2023 02:27 PM
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