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Post in Customer Support
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Sample missing from online order! Heartbreaking :(

Received my package today and I am heartbroken to find only one sample with my online order. The perfume sample is missing.

 

Why does Sephora promise samples and then misses sending them across? It has happened with me in the past too. Very disappointed!

Re: Sample missing from online order! Heartbreaking :(

Hi @pash77,

 

I'm sorry to hear this! I'll send you a message.

 

Best regards,

Laurie

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