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Post in Customer Support
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Sample cologne gift set

My boyfriend bought the cologne sample kit and he redeemed it but they gave him the wrong cologne. He wanted the Versace Parfum but received the Eau de Parfum. Is there any way to exchange it because he didn’t receive the product that was advertised

thank you 

1 Reply

Re: Sample cologne gift set

Hi @venti14,

 

Thank you for reaching out to us! If this redemption was made in store, we invite this client to share this feedback with the store team directly so they can look into it further.

 

Best regards.

Laurie  

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