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Same day unlimited delivery subscription refund

Hello. I had signed up for Sephora's same day delivery free trial, but I forgot to cancel it and only realized I was subscribed when I received a notification about the charge today. I understand that the refund policy may not allow this, but I’m currently an unemployed student, and $70 is a significant amount for me. Since I no longer live in Canada and cannot use the service, I was hoping to ask for your understanding in this matter. I would be truly grateful for any assistance you could offer. Thank you in advance.

Re: Same day unlimited delivery subscription refund

Hi @hoooooo,

 

Thank you for reaching out. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us. If the chat is unavailable, please keep the page open until the next agent becomes available. Or, you can send a private message to Sephora on Facebook, Twitter, or Instagram. Thank you!  

 

Best,

Laurie

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