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Post in Customer Support
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Same Day Shipping doesn’t work

Sephora poor job on offering same day shipping. It didn’t happen and when I contacted customer service they said it depends. It can take up to 2 days. Products I wanted are sold out and it would have been better to go instore.

Horrible customer service 

1 Reply

Re: Same Day Shipping doesn’t work

Hi @JPsita I'm so sorry about this. I see that your package was delivered and that a supervisor recently assisted you!

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