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Post in Customer Support
emiliarose498
NEWCOMER I Vib
‎12-21-2023 07:45 AM
‎12-21-2023 07:45 AM

Same Day Delivery Refund

I went to cancel my same day delivery subscription but found out it was already charged. I haven’t used it at all, is there any way to get a refund? Thanks!

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3 Replies
LaurieBT
MOD Rouge
‎12-21-2023 10:28 AM
‎12-21-2023 10:28 AM

Re: Same Day Delivery Refund

Hi @emiliarose498,

 

My apologies! The subscription has a free trial for 30 days and it will be charged automatically after that time frame. I apologize for any disappointment this may cause.

 

Best regards,

Laurie 

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2 Replies
emiliarose498
NEWCOMER I Vib
‎12-21-2023 10:37 AM
‎12-21-2023 10:37 AM

Re: Same Day Delivery Refund

@LaurieBT I cancelled before the trial was up! But I was still charged

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1 Reply
LaurieBT
MOD Rouge
‎12-21-2023 10:44 AM
‎12-21-2023 10:44 AM

Re: Same Day Delivery Refund

I'll send you a message for more information @emiliarose498. Thanks!  

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  • ‎12-21-2023 07:45 AM
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