SMS discount code not working

[AllAsh]

I signed up for text alerts and received a discount code but I keep receiving this message: "Sorry, this offer is only available for select Beauty Insider members. If you have multiple accounts, this offer may be assigned to another account."

[keelybt]

@AllAsh I'm sorry to hear that you are having trouble. It looks like your private messages are currently turned off. Please send me a private message with your registered email address and phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service