SEPHORA GIFTCARD - WALGREENS 50$ - $0 BALANCE

[Monswa]

I am absolutely FURIOUS ! I been a member of Sephora for a decade or more.  I stopped at the Walgreens by my home that I frequent at.  I grabbed a 50$ Sephora card, I almost bought Ulta.  My daughter's 23rd birthday, she is studying to be a Vet. so she never dolls up much, hence I surprised her with an extra gift which was the gift card.  She goes to Sephora to use it and the numbers are basically scratched off and there was a $0 balance.  She was so upset, she had to pay out of her own pocket !! Not that I didn't reimburse her, but now I am out of 100$.  My mother just told me there is a scam going around with gift cards at all the Walgreens, be careful.  lil too late, but she said exactly that.  I head to the Walgreens where I purchased it. They said I had to call the number on the back of the gift card.  I call Sephora, waste of time. Two phone numbers and two departments later and they can't do anything ?? like I was talking Alien to them.  This is a known global issue.  Why isn't Sephora working with Walgreens to help our their customer if it's only the ones being sold in Walgreens or a couple of chain stores.  Why isn't Sephora recalling all their damn gift cards.  Your a billion dollar company and this is how you treat your customers ? What is the point of the getting the receipt that I paid for it ?? I will blast them all over, not one person helped me.  Sephora get your act together ! So basically, sorry Ma'am, I can't do anything. Wait till I go in the store this week.  Why do I have to be out of $100 ?? @sephora I am appalled & outraged. I don't care if its only $50, it is the way they are treating their customers and he run around is just laughable !!