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Post in Customer Support
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SENT TO WRONG ADDRESS

Hi,

I recently made a purchase and I accidentally had my main address saved as the one I do not currently live at. I really thought I had put in the address i’m currently living at but, after checking the shipping updates today it said it was delivered to my old address and im currently freaking out as I do not live in that state no more. Im a struggling during covid, and I really can't afford to lose the stuff that I already paid for. Is there anyone who can help me resolve this issue? I have my old address mail forward on but it looks like this was not sent via usps so I'm super worried now. Any help regarding the matter would be super helpful! Thanks!!

Re: SENT TO WRONG ADDRESS

Hi @ashley9632,

 

Sorry to hear that! I will look into this then send you a PM.

 

Always,

Danee

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