Ruined/Damaged Item

[roo529]

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I received my order today and it was not packed well at all (very small box and no bubble wrap or protective heavy paper). Luckily there was only one powder item but it did not make the journey. How can I go about getting a replacement sent out?

I received my order today and it was not packed well at all (very small box and no bubble wrap or protective heavy paper). Luckily there was only one powder item but it did not make the journey. How can I go about getting a replacement sent out?

This is the Haus Labs bronzer shade 5 (item 2572485) from ---

 

[LaurieBT]

Hi @roo529,

I'm sorry to see this! I'll send you a message. Please note, the order number was removed from your post for security purposes.

Best,
Laurie
 

Best,

Laurie